Heather adds efficiency to your scheduling and professionalism to your customer interactions.  She joined OAA in 2014 during the absolute peak season for one of OAA's clients and pivoted instantly to a very visible role for that client's business. She's a quick-study, providing a buffer between the client and their customers when needed and a voice of the business when you're unavailable. "Helping your customers get the answers they need while protecting OAA clients' best-interests is a balancing act, but it's a challenge I welcome," she says.

property management


"EVERY business should be able to have an office manager to keep them organized, efficient, and profitable."

Heather Kraus

Years of experience: 6